Find out how Roby can help you

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Join the new trend of helpdesk support

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Helpdesk support should be simple and efficient

Simple-to-use

Roby allows support teams to manage internal requests without leaving Slack or Teams. It works by transforming any threads or chats in Slack/Teams into a trackable ticket. You have the full functionality of ticket management with a refreshingly simple interface.

Build your own knowledge base

Roby learns from the QAs between employees and support teams to build the internal knowledge base intuitively. Learn more

Automatically resolve internal requests

Roby provides various add-ons to automate helpdesk support for resolving repetitive requests (see below). Roby can easily scale with your company to meet changing needs.

  • ✅ Comfort complaints
  • ✅ Guest check-ins
  • ✅ Meeting room scheduling
  • ✅ Frequently asked questions

Only pay for what you need.

Start Roby for FREE, no credit card information required

Starter Plan

FREE

SIMPLE TICKET MANAGEMENT FOR SMALL TEAMS.

  • • Full access to the dashboard
    • Unlimited file uploads
    • Unlimited internal notes
    • Unlimited auto-reply from Roby
    • Close up to 3 tickets weekly
    • Send up to 3 follow-up messages weekly
    • Assign up to 3 tickets to other agents weekly

Team Plan

$16 /agent/month

IDEAL FOR MANAGING A HIGH VOLUME OF TICKETS FROM MULTIPLE DEPARTMENTS.

  • • Full access to the dashboard
    • Unlimited file uploads
    • Unlimited internal notes
    • Unlimited auto-reply from Roby
    • Close unlimited tickets
    • Send unlimited follow-up messages
    • View unlimited feedback messages from requesters
    • Assign unlimited tickets to other agents

Friend Plan

$8 /agent/month

BY CHOOSING THIS PLAN, YOU COMMIT TO PROVIDING FEEDBACK TO HELP ROBY GROW. THANK YOU FOR BEING OUR FRIEND!

  • • Full access to the dashboard
    • Unlimited file uploads
    • Unlimited internal notes
    • Unlimited auto-reply from Roby
    • Close unlimited tickets
    • Send unlimited follow-up messages
    • View unlimited feedback messages from requesters
    • Assign unlimited tickets to other agents

Enterprise

Custom Pricing

FOR THE COMPANIES THAT WOULD LIKE TO PURCHASE ROBY WITH ADD-ONS.

  • ROBY + ADD-ONs

    • HVAC Add-on
    • Lighting Add-on
    • Receptionist Add-on
    • Meeting scheduling Add-on

Roby in Press

Roby is a Techstars 2018 company. Our mission is to create an engaged, productive and happy workplace for our customers by making their operation efficient, simple and personalized.

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Techstars 2018 Company