Internal Helpdesk Ticketing System For Employees

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See How Users Talk About Roby

Syserco has deployed Roby into the Headquarters of one of San Francisco’s leading tech companies and we have received amazingly positive feedback regarding Roby's impact on their employees. In my 30 years in the industry I have seen many companies attempt to deliver game changing technologies and Roby is one of only a handful to actually deliver upon their promise. Roby is the real deal!

Derek Eggers

CEO of Syserco

Roby, making the ticketing process simple and fun! Roby allows us to easily manage all of our employees' requests on Microsoft TEAMS. One of our company values is "Keep it Simple", and Roby follows this ethos by making the ticketing process so simple and intuitive. Roby has become a true member of our BPS World family. Everyone has embraced it with open arms and love the whole character interaction idea. An awesome product that takes ticketing requests into another dimension, and an awesome team behind it for support! We love Roby!

Tim Hampton

Business Intelligence Manager of BPS World

We see the opportunity for the Roby to bring smart home technologies into the commercial building space. We've deployed it in our office, and everyone loves having Roby on the team!

Josh Cales

President of ATS Automation

Roby took no time to implement and immediately “got to work”. It’s resolved recurring comfort issues, especially in shared open workspaces, and the Smart Speaker control in our conference rooms was a perfect way to highlight the A.I. solutions capabilities.

Sam Wilson

Account Executive of Havtech

Having Roby has increased my productivity by at least 20%. Roby handles all my daily interruptions and allows me to stay focus on more important work.

Ashlee Esteban

Senior Manager of CoMotion Lab at University of Washington

Join the new trend of helpdesk support

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Combining the best features of traditional ticketing systems with modern workplace communication.

Intuitive ticket management

Roby allows support teams to submit, track, and manage internal requests without leaving the familiar interface of Slack or Microsoft Teams. It works by transforming any thread or chat in Slack/Teams into a trackable ticket. You get the full functionality of ticket management with a refreshingly simple interface.

Build a self-service support system

Discover and automate frequently asked questions to streamline access to internal knowledge and reduce time spent responding to repetitive requests. Roby learns from your historical tickets by using machine learning to automate your help desk ticketing and provide a better employee experience.

Deliver service at scale

Whether you're servicing a remote workforce or returning to the office, Roby’s intelligent design is equipped with powerful add-ons to help you get more done. Features like automated comfort controls, voice command, touchless visitor sign-in, and room scheduling allow your organization to adapt to changing workplace requirements without the complexity of new tools. Learn more !

✅ Comfort complaints
✅ Guest check-ins
✅ Meeting room scheduling
✅ Frequently asked questions

The Best Ticketing System for Modern Support Teams.

Try Roby for yourself - no dev work, training, or credit card required

Starter Plan

FREE

SIMPLE TICKET MANAGEMENT FOR SMALL TEAMS.

• Full access to the dashboard
• Unlimited file uploads
• Unlimited internal notes
• Unlimited auto-reply from Roby
• Close up to 3 tickets weekly
• Send up to 3 follow-up messages weekly
• Assign up to 3 tickets to other agents weekly

Team Plan

$16 /agent/month

IDEAL FOR MANAGING A HIGH VOLUME OF TICKETS FROM MULTIPLE DEPARTMENTS.

• Full access to the dashboard
• Unlimited file uploads
• Unlimited internal notes
• Unlimited auto-reply from Roby
• Close unlimited tickets
• Send unlimited follow-up messages
• View unlimited feedback messages from requesters
• Assign unlimited tickets to other agents

Friend Plan

$8 /agent/month

BY CHOOSING THIS PLAN, YOU COMMIT TO PROVIDING FEEDBACK TO HELP ROBY GROW. THANK YOU FOR BEING OUR FRIEND!

• Full access to the dashboard
• Unlimited file uploads
• Unlimited internal notes
• Unlimited auto-reply from Roby
• Close unlimited tickets
• Send unlimited follow-up messages
• View unlimited feedback messages from requesters
• Assign unlimited tickets to other agents

Enterprise

Custom Pricing

FOR THE COMPANIES THAT WOULD LIKE TO PURCHASE ROBY WITH ADD-ONS.

ROBY + ADD-ONs
• HVAC Add-on
• Lighting Add-on
• Receptionist Add-on
• Meeting scheduling Add-on

Roby in Press

Roby is a Techstars 2018 company. Our mission is to create an engaged, productive and happy workplace for our customers by making their operation efficient, simple and personalized.