Roby is a smart help desk bot for support teams to simplify ticket management, deflect repetitive requests, and provide insightful information to increase employee satisfaction.
A service bot that helps manage office requests. It learns from the interactions between employees and support teams to deflect repetitive requests. Also, the dashboard provides insights into office issues.
Roby is available on Slack and Microsoft Teams
Roby is able to connect with existing software, such as your support ticketing systems and meeting calendars, to fully automate internal processes. Furthermore, Roby can also connect with mechanical systems, such as HVAC, lighting, and blinds, to resolve complicated facility problems.