Even large companies with well-established ticketing systems are finding it hard to handle the frequency and variety of their support requests. They are looking for smart solutions that seamlessly integrate with their current tools across all departments and require minimal training to use.
Roby empowers your employees to help themselves with a simple interface that reroutes and resolves tickets across your entire organization without replacing any of the tools you already use. Also, Roby’s facility management features not only allows you to create tickets for tasks but lets you automatically resolve tickets and provides detailed reports to measure your facility management operations.
Manage and reroute all tickets on Microsoft Teams.
Automatically resolve facility requests.
Gain insightful information from employees’ feedback for facility management.