It is currently unavailable for mobile devices, we are looking forward for your visit with your computer.
Marianne - Employee
Ashlee - Admin
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Make a Request
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Search Again
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Request supplies/snacks
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Reply
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Ask a question
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Submit your question to Admin
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Submit your request to Admin
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Answer Question
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Close Ticket
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Add/Remove an Admin
Let's Get Started
Thank you for your interest! This is a tutorial of how Roby can simplify your ticket management.
View your open tickets
Here is the list of your open tickets. Try to click ☘️ Close this ticket! Roby will then automatically notify the employees.
Handle Employees’ Hot/Cold Calls
You are now making a Hot/Cold request in your office. Tell Roby your location by selecting it from the dropdown menu.
Notify Me
If the request is resolved, Roby will notify you automatically to keep you updated!
Make a Request
You can make other more specific requests and tag them with a location if needed by clicking this button, you can even assign requests to other employees if you need help from a specific person!
Search Again
You can make other more specific requests and tag them with a location if needed by clicking this button, you can even assign requests to other employees if you need help from a specific person!
Something Matched
Congrats! We found related response from your workspace library, but if it's not the answer you are looking for, no worry, you can by clicking 📥 Submit Your Request to submit your request to your admin.
Oops
We can't find related response from your workspace library, try 🔄 Search Again then try typing for example Where can I park?,
Where can I pick up mail?, Where should I get my lunch?, How do I get a keycard?, Where can I get water? .
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Check Message Queue
Roby can also let you to check message queue of each tickets to keep you updated with the latest situation. If you want to use this function please Add Roby to Microsoft Teams!
Roby provides complete logs of ticket history for support teams and supervisors to monitor resolution rate/time from assigned tasks. Add Roby to Microsoft Teams to learn more.
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Congrats
You just resolved all tickets! Thank you for using this demo, we hope you can Add Roby to Microsoft Teams!
To make me become your REAL smart help desk!